Click on the images below to view the document (PDF).
The referral process ....
Potential for everyone involved
The Patient's Experience...
Left alone to navigate a confusing pathway.
Hospitals - Want more business?
Just answer the phone.
Grow your business via central scheduling
Finance may have put it in place but marketing is the real potential..
Central Scheduling - an unanticipated opportunity
Strategies for increasing market Share ...
The following short articles
while having an operational focus are really demonstrating 'Leakage' hidden in everyday operations that are typically not viewed from a lost business perspective.